Frequently Asked Questions

How long does shipping take?

Orders usually arrive within 7–15 business days.

Do you offer free shipping?

Yes, we offer complimentary shipping on all orders.

Can I track my order?

Yes, tracking is provided with every purchase.

What if my item arrives damaged?

Contact us within 48 hours with photos and we’ll assist.

Can I return my order?

Yes, returns are accepted within 14 days of delivery.

How do I contact support?

Email us at support@nereva.org.