Refund policy

Return & Refund Policy

We accept returns within 14 days of delivery.

To be eligible:

• Item must be unused and in original condition

• Item must be in original packaging

To request a return, contact: support@nereva.org

Once approved, return instructions will be sent.

Refunds
After receiving and inspecting your return, refunds are processed within 5–10 business days.

Damaged or incorrect items
If your item arrives damaged or incorrect, contact us within 48 hours of delivery with photos.

Non-returnable items
For hygiene reasons, worn items or items damaged after use cannot be returned.